Don’t Miss Media Group has built a small but fast-growing local publishing network across three Kent coastal towns by using artificial intelligence to take pressure off its lean team, while deliberately keeping editorial judgement human, according to a feature from MediaVoices and reporting by Press Gazette. Founder Georgina Wilson-Powell says the business now operates with a level of output that would once have required far more staff, even as its newsletters in Margate, Ramsgate and Broadstairs remain rooted in locally specific curation and community knowledge.

The idea began, Wilson-Powell said on stage at The Publisher Summit, after she moved to Margate and found it difficult to keep up with what was happening around her. That frustration became the blueprint for a weekly guide built around events, food, culture and practical local information. Don’t Miss Margate launched in October 2023, and Press Gazette later reported that the title was on track to generate about £85,000 in annual revenue, supported by advertising and a growing base of paying readers.

The network has since expanded into Ramsgate and Broadstairs, with the newer editions attracting support before launch from people eager to back a local publication. According to the company’s own figures, Don’t Miss Media Group now has more than 6,000 subscribers across the three towns, reaching about 15% of working-age residents in those areas. It says open rates and click-throughs are strong, churn is low and paid conversion sits in the mid-single digits, while revenue comes mainly from advertising, business subscriptions, sponsored content and reader payments.

Wilson-Powell’s point, however, is that the growth has been possible only because AI handles tasks that are repetitive rather than editorial. She told The Publisher Summit that the business uses a limited number of tools, but uses them deeply. Claude is trained on the organisation’s house style so it can format event listings and classified adverts quickly, while Airtable, JotForm, Monday and Stripe are used to keep submissions, payments and sales workflows moving. Human editors still review content before publication, and the team uses AI to manage outreach, sales tracking and administrative follow-up.

The commercial side has been built in parallel with the editorial one. Press Gazette has previously reported that advert slots in Margate were being booked well in advance, and Wilson-Powell says much of that pipeline is now managed through AI-assisted systems that help her update sales records, send follow-ups and generate documents more quickly. She also uses the same approach when preparing fundraising material, arguing that AI helps the team produce decks, competitive analysis and planning documents without losing momentum to repetitive desk work.

Yet Wilson-Powell is just as firm about what AI will not do. Don’t Miss Media Group does not use it for reporting, reporting decisions or curation, and she says that boundary is central to the brand’s value. Local editors remain responsible for the tone, selection and sense of place that make each newsletter feel embedded in its town. In her view, AI can help with back-office efficiency, but it cannot replace the local voice, judgement or familiarity that readers trust.

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Source: Noah Wire Services